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Shipping and Returns

SHIPPING

Orders are shipped from our Pegasus Athletic Base in Leicester, UK. We can ship virtually to any address in the world that is accessible by our couriers and our service providers.

 

UK SHIPPING

  • Orders within the UK should be expected within 1 - 3 working days via STANDARD SHIPPING (Royal Mail First Class)
  • Orders within the UK should be expected within 2 - 5 working days via 2ND CLASS SHIPPING (Royal Mail Second Class)
  • Orders within the UK for Next Day Delivery should be expected within 1 Working Day (Royal Mail Next Day Delivery)
  • FREE SHIPPING FOR ORDERS OVER £60

 

In order to get Next Day Delivery customers need to place orders by 3pm GMT, this will enable the courier to collect, dispatch and ship to your adress promptly. For Regions such as Scotland or   the Shetland/Orkland Islands, Next Day Delivery is classed as 1 - 2 Working Days

 

 EUROPE SHIPPING

 

  • Orders within Europe should be expected within 3 - 7 working days via STANDARD SHIPPING (Royal Mail First Class)
  • Orders within Europe should be expected within 5 - 10 working days via 2ND CLASS SHIPPING (Royal Mail Second Class)
  • Orders within Europe for Next Day Delivery should be expected within 1 - 5 Working Day (Royal Mail Next Day Delivery)
  • FREE SHIPPING FOR ORDERS OVER £70

 

 

USA and CANADA SHIPPING

 

  • Orders to USA and Canada should be expected within 7 - 10 working days via STANDARD SHIPPING (Royal Mail First Class)
  • Orders to USA and Canada should be expected within 14 - 21 working days via 2ND CLASS SHIPPING (Royal Mail Second Class)
  • Orders to USA and Canada for Next Day Delivery should be expected within 1 - 7 Working Day (Royal Mail Next Day Delivery)
  • FREE SHIPPING FOR ORDERS OVER £80

 

 

REST OF THE WORLD

  • Orders to Rest of the World should be expected within 5 - 14 working days via STANDARD SHIPPING (Royal Mail First Class)
  • Orders to Rest of the World should be expected within 7 - 21 working days via 2ND CLASS SHIPPING (Royal Mail Second Class)
  • Orders with Next Day Delivery should be expected within 1 - 7 Day (Royal Mail Next Day Delivery)
  • FREE SHIPPING FOR ORDERS OVER £90

 

 

In order to get Next Day Delivery customers need to place orders by 3pm GMT, this will enable the courier to collect, dispatch and ship to your adress promptly.

Customers who opt for the standard international shipping should note that this service is not tracked, and although we expect orders to be delivered in 5-10 working days, it can take up to 3 weeks in some instances.

Although our shipping guides help customers to be informed about shipping days and expectations of shipping, these are however guides and in some instances deliveries may be delayed by high volumes of orders. 

Pegasus Athletic cannot be held responsible for delay in delivery, including but not limited to the following;

 

Customs clearance, inventory levels, national or private strikes, civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, weather, natural disasters, fire, epidemics or failure of public or private telecommunications networks. 

 

Pegasus Athletic is not responsible for any customs duty or taxes applicable for receiving your package. Customs and duty charges are imposed by your own country.

Please note: Pegasus Athletic do not accept responsibility for orders lost in the post of the 'standard' shipping option is chosen. 

 

RETURNS POLICY

 

You may return new/original condition items within 14 days of delivery for a full refund or an exchange. If the item has been shipped out as a result of an error from our side (you received an incorrect or defective item, etc.), then we will pay for shipping costs.

For items to be processed for return, items must be new and in an unworn condition or state, as well as being in their original packaging. Items wil not be returned if they are the following:

  • Signs of use or sign of being worn
  • Signs of wear and tear
  • Signs or scent of deodarant or fragrances
  • Animal hairs

If items are sent back for returns with any of the above signs they will be REJECTED.

We cannot make refunds on sale items. Sales items can be exchanged or have store credit issued.

We cannot accept returns on underwear due to hygiene reasons.

For any items that are sent back to be exchanged we will cover the cost of shipping them back to you, this can only be done once. If items are to be exchanged twice you will incure handling and shipping fee.

 

Returns must be made to the following address:

 

PEGASUS ATHLETIC

19 BRAUNSTONE GATE

LEICESTER

UK

LE3 5LH

 

We recommend you send returns via tracked and insured delivery service. Pegasus Athletic will not accept responsiblity for items lost in the post

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